Shipping Policy
At Heathen Records, we aim to provide prompt and reliable shipping services to ensure your order reaches you in pristine condition.
Dispatch Time
All vinyl records are in stock and typically dispatch within 1-2 business days of receiving your order.
Packaging
We take great care in packaging all products using high-quality mailers to minimize the risk of damage during shipping.
Shipping Methods
Within Australia, we ship via Australia Post. We offer the following shipping options:
- Standard Shipping: $10 flat rate with an expected delivery time of 2 - 8 days. Click here for details.
- Free Standard Shipping: On orders over $150.
- Express Shipping: $15 flat rate (Max 3kg) with next day delivery available within the Express Post network.
Tracking
Tracking is available on all domestic Australian deliveries, allowing you to monitor the progress of your order until it reaches your doorstep. Once your order is shipped, we will provide you with a tracking number via email. You can use this number on the carrier’s website here, to track your order’s shipping status.
International Shipping
For international orders, we offer shipping through Sendle. Please contact us here for alternative international shipping options. International shipping times vary depending on the destination.
Tax and Duties
International customers are responsible for any taxes and duties imposed by customs in their home country.
Contact Us
If you have any questions or concerns regarding shipping, please don't hesitate to contact us here. We're here to assist you!
*Note: This shipping policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.*