Shipping policy
At Heathen Records, we aim to provide prompt and reliable shipping services to ensure your order reaches you in pristine condition.
Dispatch Time
All vinyl records are in stock and typically dispatch within 1–2 business days of receiving your order.
Packaging
We take great care in packaging all products using high-quality mailers to minimise the risk of damage during shipping.
Shipping Methods
Within Australia, we offer simple flat-rate shipping via Australia Post.
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Australia Post Standard – $12 flat rate
Reliable delivery Australia-wide, including PO Boxes and Parcel Lockers. -
Australia Post Express – $17 flat rate
Our fastest shipping option, with next-business-day delivery available within the Australia Post Express network.
Free Standard Shipping is available on orders over $180 (Australia only).
New Zealand Shipping
We ship to New Zealand via Australia Post. Shipping rates are automatically calculated at checkout based on your order and delivery location.
Tracking
All deliveries include tracking, so you can monitor your parcel’s journey from our store to your doorstep. Once your order is shipped, you’ll receive a tracking number via email.
International Shipping
We ship worldwide using Australia Post. International shipping rates are automatically calculated at checkout based on your destination and order size.
Taxes and Duties
International customers are responsible for any taxes, duties, customs charges, or import fees imposed by their local authorities.
Contact Us
If you have any questions or concerns regarding shipping, please don’t hesitate to contact us. We’re here to help!
admin@heathenrecords.com.au
Note: This shipping policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.